Privacy Policy

Last updated: 30 October 2026

This notice explains how SYD Precision handles personal information received through syd-cnc.com and related project inquiries. It covers business contact details as well as personal information included in messages or uploaded files.

1. Who we are

The website is operated by Dongguan Shengyuanda Precision Co., Ltd. (SYD Precision), 东莞市胜源达精密科技有限公司. Address: Room 101, Building 2, No. 26 Jintai Road, Changping Town, Dongguan, Guangdong, China.

For privacy questions or requests, email eo878@outlook.com. You can also contact us on WhatsApp at +86 176 7705 8125.

2. Information you provide

Our quotation form asks for your name, email address and project requirements. You may also provide your company, phone or WhatsApp number, service, material, quantity and drawings. Emails and WhatsApp conversations may contain additional information you choose to share. When available, our quotation form also includes a label identifying the website page used to open it. We receive this label with your inquiry to understand its context.

Please provide only information needed to review the project. Do not upload identity documents, payment-card details or unnecessary personal information. Remove unrelated personal data from drawings and files. If a project requires an NDA or a particular transfer method, contact us to agree on arrangements before sending sensitive files.

3. How we use information

We use inquiry information to reply, assess manufacturing and inspection requirements, prepare quotations, discuss revisions and administer agreed orders. We also use relevant records to protect the website, manage business communications, address disputes and meet applicable recordkeeping obligations.

Where applicable law requires a legal basis, this processing may relate to steps requested before a contract, performance of a contract, legitimate interests in responding to business inquiries and maintaining security, or legal obligations. Any use that requires separate consent must have that consent; submitting an inquiry is not a subscription to marketing.

4. Website operation and service providers

Website hosting, technical maintenance and email delivery involve service providers that may process information needed to run these services. Inquiry messages are delivered through our configured mail service to our Outlook inbox. Server and security logs may include an IP address, browser information, requested pages and timestamps.

The quotation form uses Contact Form 7. Where Akismet spam filtering is enabled, submission data may be sent to Automattic to assess spam. See the Contact Form 7 privacy notices and Akismet privacy information.

Information relevant to an order may also need to be provided to agreed manufacturing, finishing, inspection, logistics or professional service providers, or disclosed where required by law. The scope depends on the project and services requested.

5. Cookies, fonts and external links

WordPress uses cookies for functions such as administrator login and site management. Your browser can block or remove cookies, although this may affect some functions. Pages may load fonts from Google Fonts, which connects your browser to Google servers and can disclose technical information such as your IP address.

WhatsApp links open a separate service. Messages sent through WhatsApp or Outlook are also handled under those providers’ terms and privacy information. Review WhatsApp’s privacy policy and Microsoft’s privacy statement. This notice does not control third-party websites.

Website analytics and your choice

With your permission, we use Google Analytics 4, provided by Google, to understand page visits and contact actions. Analytics starts only after you choose “Accept analytics”. You can continue using the website and quotation form without accepting analytics.

We record page views, clicks on email or WhatsApp links, and successful quotation-form submissions. Our event code does not send form answers, names, email addresses, phone numbers or uploaded drawings to Google Analytics. It removes query strings and fragments from the page and referrer URLs sent with these events. Google may process technical information such as browser and device details, approximate location and online identifiers when analytics is enabled.

Your analytics choice is stored in your browser’s local storage for up to 180 days. If you accept, Google Analytics can use first-party cookies such as _ga to distinguish visits. Advertising storage, Google signals and ad personalization are disabled in our tag configuration. You can change or withdraw your choice through “Analytics preferences” in the website footer; withdrawal stops future analytics collection in that browser and clears the site’s accessible _ga cookies. Clearing browser storage or using another browser may require a new choice.

Google may process analytics data in other countries. Read Google’s privacy policy and how Google uses information from sites that use its services. Contact eo878@outlook.com with questions about our use of analytics.

6. Storage, retention and security

Our company operates in China. Website and communication providers may process information in other countries. Contact us if you need details or have location-specific requirements before sharing information.

Retention depends on whether an inquiry remains active, an order is placed, follow-up support is needed, and applicable accounting, legal, security or dispute requirements. Records should be retained only as long as needed for these purposes; backup copies may persist until the relevant backup cycle expires. You may contact us to request review or deletion of your information.

Access to inquiry information should be limited to people and service providers who need it for the relevant work. No website, email or messaging service can guarantee absolute security. Contact us before transmitting files that require special confidentiality or security arrangements.

7. Your choices and requests

Depending on applicable law, you may have rights to access, correct, erase, restrict or object to certain processing, or request portability. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. These rights may have exceptions, including required business or legal records.

Email eo878@outlook.com with your request and enough information to identify the relevant inquiry. We may need to verify your identity before disclosing or changing information. You may also raise concerns with the relevant data protection authority where applicable.

8. Updates

This notice may be updated when the website, service providers or business practices change. The date above identifies the latest revision. For questions about this notice or your project information, contact eo878@outlook.com.

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